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DOING THE RIGHT THING

Our commitment to working with integrity is what drives One Mazda Europe. We comply with the spirit and letter of the law and strive to always do business in a way that earns the trust of our customers, partners and the community.

Mazda Hiroshima factory

PROTECTING THE EARTH

We’re committed to being good stewards and developing our vehicles in an environmentally friendly manner throughout their life cycle. We have formulated a Basic Policy on Sustainability, which identifies initiatives we are taking to brighten people’s lives through cars that are sustainable with the earth and society, and to support eight United Nations Sustainable Development Goals (SDGs).

Learn more. As part of our commitment to the planet, we are working to:

  • Achieve carbon neutrality by 2050.
  • Advance resource recycling for products, energy, materials and water.

Each of us has the opportunity to promote environmental stewardship and sustainability.

sun rays through the forest

Honour our commitment. The actions you take every day have an impact on our ability to protect and preserve the Earth’s resources for future generations. That’s why it’s important that you:

  • Follow environmental protection laws — Everything we do makes a difference, which is why we maintain high standards and hold each other accountable. Comply with all environmental laws, regulations and our policies in your work. When submitting environmental reporting data, make sure it’s accurate, complete and timely.
  • Work to develop clean technologies and products — We envision cars existing sustainably with the earth and society. In your work, tackle challenges with creative ideas and support our goal to offer environmentally friendly products to more people.
  • Promote environmentally conscious business practices — Look for ways to promote resource-saving and recycling activities, shift to using sustainable resources, diversify our energy sources and dispose of waste in environmentally sound ways.
  • Cooperate with business partners and local communities — Our relationships are an important part of our conservation efforts. Do your part to promote sustainable practices by selecting environmentally responsible partners and by seeking ways to work with local communities to achieve better environmental protection.
  • Share concerns – Be alert to and report any activity that does not meet our standards or that you believe will damage the environment. By doing so, you help us preserve our reputation and protect the communities we serve.

BRAKING POINT

Always be proactive and look for ways to conserve resources, minimize our impact on the environment and promote environmental responsibility.

Test your knowledge

Question:

I’m concerned that one of our facilities may be improperly disposing of hazardous material. Can I ignore this?

Choose the correct option (Yes/No)

 Sorry, wrong answer!

We’re committed to abiding by environmental regulations and taking measures to reduce our environmental impact. You must report your concern following Mazda’s Speak-up process.

 That’s right!

We’re committed to abiding by environmental regulations and taking measures to reduce our environmental impact. You must share your concern following Mazda’s Speak-up process.

PRODUCT QUALITY AND SAFETY

We are dedicated to earning and maintaining the trust of our customers by ensuring the safety, quality and performance of our vehicles.

Mazda worker

Know what Mazda expects. Each one of us, as well as our partners, are expected to meet all product safety and quality specifications. We never make exceptions or take shortcuts that could compromise the safety or quality of our products. Do your part to ensure complete and accurate quality testing and performance reporting.

Work toward continuous improvement. Routinely check equipment and processes to make sure they conform to specifications. If you believe there is a safety issue or defect that might affect the safety or quality of one of our vehicles, report your concerns.

BRAKING POINT

Your focus on quality and safety helps to keep Mazda one of the most reliable and dependable cars on the road.

Test your knowledge

Question:

I think there may be an issue with one of the manufacturing processes at my facility, but if I point it out, it may cause delays in production. Should I report my concern?

Choose the correct option (Yes/No)

 That’s right!

We never sacrifice safety or quality to meet a deadline or target. You should raise your concern immediately.

 Sorry, wrong answer!

We never sacrifice safety or quality to meet a deadline or target. You should raise your concern immediately.

THIRD-PARTY RELATIONSHIPS

We only want to do business with third parties that share our values and meet our high standards. If you work with third parties, such as vendors, suppliers or other businesses, make sure that they follow our Code, the law and our policies.

Handshake

Choose wisely. When selecting business partners, practice due diligence and make sure they engage in ethical business practices. Evaluate them based only on objective criteria, such as price, quality and the needs of our Company.

Act ethically. Treat all of our partners fairly:

  • Do not take unfair advantage of the relationship.
  • Avoid even the appearance of a conflict of interest.
  • Never accept inappropriate gifts, entertainment or favors.

Monitor performance. We can be held liable for the actions of third parties working on our behalf. Let them know that we expect them to honour our values and comply with our Code, the law and our policies. Keep in regular contact and monitor their work closely to ensure that they represent our Company with integrity.

BRAKING POINT

When working with third parties, monitor them closely to ensure they are meeting their legal obligations and complying with all contractual requirements.

Test your knowledge

Question:

I am working on an important project, and I have a supplier in mind. The company is offering a good price but has a reputation for violating labour laws and other issues of noncompliance. Shall we partner with them?

Choose the correct option (Yes/No)

 Sorry, wrong answer!

We can be held liable for the actions of third parties working on our behalf, so we only want to do business with third parties that share our values and meet our high standards.

 That’s right!

We can be held liable for the actions of third parties working on our behalf, so we only want to do business with third parties that share our values and meet our high standards.

CHARITABLE ACTIVITIES

We are committed to giving back to the communities we serve and encourage you to get involved in charitable activities. In any activity you participate in, make sure that what you do is lawful and doesn’t interfere with the work you do at Mazda.

Four hands holding a ceramic heart

Contribute responsibly. If you decide to give your time, resources or energy to support a charitable cause, follow our policies.

Remember to:

  • Engage in the activity in your own time.
  • Use your own resources and funds.
  • Obtain approval before committing us to support any charity.

Keep in mind that Mazda does not support any political organisations, causes or political candidates.

Avoid speaking for our Company. When volunteering or supporting any charitable cause, don’t speak on behalf of Mazda without proper approval. Make it clear that your opinions are your own and not those of our Company.

BRAKING POINT

Be sure to contact your local Human Resources team before assuming any position of responsibility with a charitable organisation that may indicate Mazda’s support.

THIS WAY TO OUR POLICIES

Test your knowledge

Question:

A charity that I regularly volunteer for is starting a new fundraising campaign next month. Can I say that Mazda will provide a donation?

Choose the correct option (Yes/No)

 Sorry, wrong answer!

Never commit Mazda to providing support to a charity without first obtaining approval. While we are dedicated to supporting local communities by contributing to worthy causes, any donation we make must be consistent with our giving goals and approved in advance.

 That’s right!

Never commit Mazda to providing support to a charity without first obtaining approval. While we are dedicated to supporting local communities by contributing to worthy causes, any donation we make must be consistent with our giving goals and approved in advance.